Privacy Policy

Effective Date: September 23, 2026

At KTI Logistics, your privacy is a priority, and we are dedicated to safeguarding any personal data you share with us. This Privacy Policy details our practices regarding the collection, use, and protection of your information when you browse our site, get in touch, or request freight services.
We manage all data in compliance with relevant Canadian laws, specifically Alberta's Personal Information Protection Act (PIPA) and additional federal regulations where they apply.

1. Data Collection

When you engage with KTI Logistics or seek a quote, we may collect various details, such as:
• Full name
• Organization name
• Direct email and phone number
• Type of logistics service needed
• Shipping origins and destinations
• Specific cargo specifications
• Content of your messages or formal inquiries
• Other details you provide freely
Our digital platform and partners may also collect technical data automatically, including browser types, device identifiers, and site interaction patterns.
We limit our collection to what is strictly necessary for fulfilling our business purposes.

2. Usage of Information

KTI Logistics utilizes your personal data to:
• Address your specific inquiries
• Generate accurate freight estimates
• Discuss logistics and transportation options
• Facilitate and manage moving your shipments
• Maintain required transactional and business logs
• Optimize and secure our website performance
• Comply with legal and contractual obligations
• Defend our operations and clients against fraud or illegal acts
We do not use data gathered through our site for unsolicited marketing or newsletters.

3. Information Distribution

Selling your personal data is not a practice at KTI Logistics.
We only share details when necessary to execute your services, which may involve providing information to carriers, transporters, or brokers associated with your shipment.
Third-party vendors assisting with our hosting, technology, or communications may process data under our direction and are expected to follow high security standards.
Disclosure may also occur if mandated by applicable law.

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4. Digital Hosting and Partners

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The KTI Logistics site is powered and hosted by Wix. Wix, along with our other tech partners, may process data related to site activity on our behalf.
Due to the nature of global services, some data may be stored or handled outside of Canada, making it subject to the laws of those specific regions.
We take all necessary precautions to verify that our partners maintain privacy standards consistent with our own requirements.

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5. Tracking and Cookie Usage

Our platform uses cookies to ensure basic functionality, security, and performance.
Additional features may use tracking tools to understand how our audience interacts with the site.
Where applicable, users can manage their preferences regarding non-essential tracking technologies.

 

6. Security Protocols

We employ administrative, physical, and technical safeguards tailored to the sensitivity of the information to prevent unauthorized access, loss, or misuse.
While we strive for total security, no digital storage or transmission method is entirely without risk.

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7. Data Retention

KTI Logistics keeps personal data only as long as is required to meet the original collection goals or to satisfy regulatory, legal, and accounting standards.
Once redundant, we ensure the data is securely destroyed, erased, or stripped of identifying markers.
 

8. Access and Corrections

Subject to legal permissions, you have the right to request access to the personal data we hold or to ask for corrections if you find inaccuracies in our records.
 

9. External Links

Our site may link to external websites, such as those of business partners or shipping firms.
KTI Logistics does not control and is not liable for the privacy policies or content found on these external platforms. We advise reviewing their specific terms.
 

10. Policy Updates

We may revise this Privacy Policy to align with new business practices, technologies, or laws.
The 'Effective Date' at the top will indicate when the most recent changes were implemented.
 

11. Contact Details

For questions, formal access requests, or concerns regarding your privacy at KTI Logistics, please reach out to:
 

Privacy Officer — KTI Logistics : Trent Whitney

Phone: 403-984-0085 
5A – 416 Meridian Road SE
Calgary, Alberta T2A 1X2

Canada
Email: info@ktil.ca